SWOT Analysis A SWOT analysis was performed by the group to see what strengths, weaknesses, opportunities and threats AI had in relation to KM. The items listed under each heading are in no particular order Strengths good support for the identification and acquisition of K both through conventional K elicitation techniques and ML techniques experience of categorisation through the use of ontologies K modelling and representation techniques understanding of problem solving methods support for sharing and reuse of K experience of the reuse and application of K (e.g., via KBS and CBR) Weaknesses poor understanding of cultural or organisational issues no support for valuing K assets limited contribution for dealing with tacit K AI techniques may discourage a holistic view of K limited support for recognising redundant K AI systems can be complicated, requiring very specialist skills and can be expensive (AI is viewed as "rocket science"). Opportunities AI has a lot of practical experience and techniques to offer KM AI could become better accepted within companies KM is a good vehicle for research funding Threats KM is yet another management buzzword KM could/will be overtaken by a "new" hyped movement in 5 years and if AI is too closely associated it will be percieved as "old hat" and suffer from (another) backlash. KM may be taken over by document management, groupware and Intranet software companies conversely  KBS applications are not KM either © 2000 SGES Last updated January 3rd 2000